How Long to Read Building a Customer Service Culture

How Long Does it Take to Read Building a Customer Service Culture?

It takes the average reader 1 hour and 47 minutes to read Building a Customer Service Culture by Mario Martinez

Assuming a reading speed of 250 words per minute. Learn more

Description

The tenets of excellent customer service are central to any organization that creates or delivers products or services In fact, excellent customer service is a bigger differentiator today than it was twenty years ago. Customers are hungry for good service; they are hungry to establish long-term relationships with those who provide not only a one-time solution but serve as a long-term resource. There is a problem, however. Organizations and the people who work within them have difficulty implementing the principles of customer service. The vast majority of books and training materials on customer service teach the concepts, but do not provide the tools to implement them. In Building a Customer Service Culture, we take you on an enjoyable journey where you will learn about the foundational principles of customer service and acquire the tools to implement those principles. These application tools will help make you more successful in your job and simultaneously contribute to an enhanced service culture in your organization. In the pages that follow, we blend classic knowledge with new information to create valuable insights about how to make customer service a sustainable competitive advantage in your job and for your organization.

How long is Building a Customer Service Culture?

Building a Customer Service Culture by Mario Martinez is 105 pages long, and a total of 26,775 words.

This makes it 35% the length of the average book. It also has 33% more words than the average book.

How Long Does it Take to Read Building a Customer Service Culture Aloud?

The average oral reading speed is 183 words per minute. This means it takes 2 hours and 26 minutes to read Building a Customer Service Culture aloud.

What Reading Level is Building a Customer Service Culture?

Building a Customer Service Culture is suitable for students ages 10 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Building a Customer Service Culture?

Building a Customer Service Culture by Mario Martinez is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

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