It takes the average reader 1 hour and 58 minutes to read CRM in Action by Dr. Ken K. Wong
Assuming a reading speed of 250 words per minute. Learn more
Written in Dr. Wong’s vivid and interesting style, and furnished with real-life examples from Canada, this book helps marketers to generate greater customer value by making good use of market segmentation, product differentiation, and customer retention strategies. Advance Praise for CRM in Action “This book helped me a lot in figuring out how to attract the right customers who can see real value in our healthcare services and retain them. It is a lot of planning and thinking behind this seemingly simple task, and this book guides you all the way with simple language and a lot of illustrative examples.” —Ekaterina Leonova, Sweden “Readers will gather from Dr Wong’s experience after reading the book because he reveals common traps and pitfalls, and gives advice on self-check questions on how to overcome them or bypass them altogether. This book should give you an excellent start in your CRM initiative.” —Hoo Chee Wai, Singapore
CRM in Action by Dr. Ken K. Wong is 116 pages long, and a total of 29,696 words.
This makes it 39% the length of the average book. It also has 36% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 2 hours and 42 minutes to read CRM in Action aloud.
CRM in Action is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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