It takes the average reader 9 hours and 4 minutes to read CUSTOMER RELATIONSHIP MANAGEMENT by ALOK KUMAR RAI
Assuming a reading speed of 250 words per minute. Learn more
This thoroughly revised and enlarged edition brings to light the latest developments taking place in the area of Customer Relationship Management (CRM), and focuses on current CRM practices of various service industries. This edition is organised into five parts containing 19 chapters. Part I focuses on making the readers aware of the conceptual and literary developments, and also on the strategic implementation of the concepts. Part II discusses the research aspects of CRM. Part III deals with the applications of information technologies in CRM. Part IV provides the various newer and...
CUSTOMER RELATIONSHIP MANAGEMENT by ALOK KUMAR RAI is 528 pages long, and a total of 136,224 words.
This makes it 178% the length of the average book. It also has 166% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 12 hours and 24 minutes to read CUSTOMER RELATIONSHIP MANAGEMENT aloud.
CUSTOMER RELATIONSHIP MANAGEMENT is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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