It takes the average reader 4 hours and 22 minutes to read Emotional Labor: Putting the Service in Public Service by Mary E. Guy
Assuming a reading speed of 250 words per minute. Learn more
Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This unique book focuses on this emotional labor and what it takes to perform it.The authors weave a powerful narrative of stories from the trenches gleaned through interviews, focus groups, and survey data. They go beyond the veneer of service delivery to the real, live, person-to-person interactions that give meaning to public service.For anyone who has ever felt apathetic toward government work, the...
Emotional Labor: Putting the Service in Public Service by Mary E. Guy is 256 pages long, and a total of 65,536 words.
This makes it 86% the length of the average book. It also has 80% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 5 hours and 58 minutes to read Emotional Labor: Putting the Service in Public Service aloud.
Emotional Labor: Putting the Service in Public Service is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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