How Long to Read Empathy in Action

How Long Does it Take to Read Empathy in Action?

It takes the average reader 3 hours and 18 minutes to read Empathy in Action by Tony Bates

Assuming a reading speed of 250 words per minute. Learn more

Description

A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions. That's because brands have focused on company centric business strategies, processes and technology. However, simply put: No customers, no business. What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets--the very people who make it possible to be in business? Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action. By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.

How long is Empathy in Action?

Empathy in Action by Tony Bates is 195 pages long, and a total of 49,725 words.

This makes it 66% the length of the average book. It also has 61% more words than the average book.

How Long Does it Take to Read Empathy in Action Aloud?

The average oral reading speed is 183 words per minute. This means it takes 4 hours and 31 minutes to read Empathy in Action aloud.

What Reading Level is Empathy in Action?

Empathy in Action is suitable for students ages 10 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Empathy in Action?

Empathy in Action by Tony Bates is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Empathy in Action by Tony Bates on Amazon click the button below.