It takes the average reader 3 hours and 55 minutes to read Funeral Home Customer Service A–Z by Alan D. Wolfelt
Assuming a reading speed of 250 words per minute. Learn more
From personalizing memorials and visitations to aftercare for the bereaved, this thoughtful manual helps owners and staff of funeral homes and cemeteries better understand their customers and the special needs in tending to the grieving and burial process. Explaining the evolution and prospects of today's "experience economy" customer, this motivational resource offers practical guidance for exceeding expectations and provides suggestions for service issues particular to funeral homes, such as first impressions, telephone skills, competition, and arrangements. With the more than 70 issues...
Funeral Home Customer Service A–Z by Alan D. Wolfelt is 233 pages long, and a total of 58,949 words.
This makes it 79% the length of the average book. It also has 72% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 5 hours and 22 minutes to read Funeral Home Customer Service A–Z aloud.
Funeral Home Customer Service A–Z is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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