It takes the average reader 4 hours and 32 minutes to read IT Service Management Foundations by Ron Palmer
Assuming a reading speed of 250 words per minute. Learn more
If you are a nontechnical manager looking to better leverage your organization?s use of IT, a technical manager looking to master the growing complexity of delivering IT services, a technical person looking to understand this unstoppable trend towards IT Service Management, or a student looking to pass the ITIL Foundations exam, this book is for you. IT Infrastructure library (ITIL) is a phenomenon that is sweeping the world. Companies are incorporating ITIL in all aspects of IT Service Delivery driven by increasing governance, security, privacy regulation, and the growing trend towards commoditization of IT. IT Service Management Foundations is designed to provide readers with a fundamental appreciation of the elements of Service Management as described in the ITIL books, Best Practice for Service Support, Best Practice for Service Delivery, and Best Practice for Security Management. It will also provide the student with sufficient detail of the ITIL framework to pass the ITIL Foundations exam.?Probably the best summary of the key ITIL concepts and guidance available from any source, this book is designed to help students rapidly get to the heart of the crucial messages needed to pass the ITIL examinations. It is an excellent management overview of the core material.?-- Brian Johnson, member of the original ?CCTA ITIL team? and contributor to more than fifteen volumes of best practice in the ITIL space.Ron Palmer, founder of Franklin Technology Strategies, Inc., author of an EXIN accredited ITIL Foundations course, Senior Partner for KEDAR Information Technologies, and co-developer of an IT Service Management graduate program at the University of Dallas, shares his insight and expertise in a clear, succinct way to those seeking to improve IT operations and pass the ITIL Foundations examination.
IT Service Management Foundations by Ron Palmer is 271 pages long, and a total of 68,021 words.
This makes it 91% the length of the average book. It also has 83% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 6 hours and 11 minutes to read IT Service Management Foundations aloud.
IT Service Management Foundations is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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