How Long to Read Judgment on the Front Line

How Long Does it Take to Read Judgment on the Front Line?

It takes the average reader 4 hours and 57 minutes to read Judgment on the Front Line by Chris DeRose

Assuming a reading speed of 250 words per minute. Learn more

Description

Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care

How long is Judgment on the Front Line?

Judgment on the Front Line by Chris DeRose is 288 pages long, and a total of 74,304 words.

This makes it 97% the length of the average book. It also has 91% more words than the average book.

How Long Does it Take to Read Judgment on the Front Line Aloud?

The average oral reading speed is 183 words per minute. This means it takes 6 hours and 46 minutes to read Judgment on the Front Line aloud.

What Reading Level is Judgment on the Front Line?

Judgment on the Front Line is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Judgment on the Front Line?

Judgment on the Front Line by Chris DeRose is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Judgment on the Front Line by Chris DeRose on Amazon click the button below.