How Long to Read Strategic Customer Service

How Long Does it Take to Read Strategic Customer Service?

It takes the average reader 4 hours and 38 minutes to read Strategic Customer Service by John A. GOODMAN

Assuming a reading speed of 250 words per minute. Learn more

Description

The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corporate strategy, it can transcend typical good business to become a profitable word-of-mouth machine that will transform the bottom line. Drawing on over thirty years of research for companies such as 3M, American Express, Chik-Fil-A, USAA, Coca-Cola, FedEx, GE, Cisco Systems, Neiman Marcus, and Toyota, author Goodman uses formal research, case studies, and patented practices to show readers how they can: • calculate the financial impact of good and bad customer service • make the financial case for customer service improvements • systematically identify the causes of problems • align customer service with their brand • harness customer service strategy into their organization's culture and behavior Filled with proven strategies and eye-opening case studies, this book challenges many aspects of conventional wisdom—using hard data—and reveals how any organization can earn more loyalty, win more customers...and improve their financial bottom line.

How long is Strategic Customer Service?

Strategic Customer Service by John A. GOODMAN is 274 pages long, and a total of 69,596 words.

This makes it 92% the length of the average book. It also has 85% more words than the average book.

How Long Does it Take to Read Strategic Customer Service Aloud?

The average oral reading speed is 183 words per minute. This means it takes 6 hours and 20 minutes to read Strategic Customer Service aloud.

What Reading Level is Strategic Customer Service?

Strategic Customer Service is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Strategic Customer Service?

Strategic Customer Service by John A. GOODMAN is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Strategic Customer Service by John A. GOODMAN on Amazon click the button below.