How Long to Read The Customer Metaphor and the Defense Intelligence Agency (DIA) - Inappropriate for Intelligence by Highlighting Cynical Aspects of Bureaucratic Politics Impacting Agency Credibility

How Long Does it Take to Read The Customer Metaphor and the Defense Intelligence Agency (DIA) - Inappropriate for Intelligence by Highlighting Cynical Aspects of Bureaucratic Politics Impacting Agency Credibility?

It takes the average reader 1 hour and 20 minutes to read The Customer Metaphor and the Defense Intelligence Agency (DIA) - Inappropriate for Intelligence by Highlighting Cynical Aspects of Bureaucratic Politics Impacting Agency Credibility by U. S. Military

Assuming a reading speed of 250 words per minute. Learn more

Description

It is common in the intelligence community for agencies to refer to the policymakers and war fighters who use intelligence as their customers. The Defense Intelligence Agency, which was founded in 1961 over the resistance of the armed services and the Joint Staff, adopted and extended this metaphor as part of its bureaucratic survival strategy. DIA looked to the business world's customer orientation paradigm for ways to focus the agency on satisfying the needs of policymakers in order to justify independence and resources. Yet a comparison between business literature and intelligence theory shows that the customer metaphor is in many ways highly inappropriate for the profession of intelligence.The profit motive inherent in the term customer means that intelligence leaders who use it as a metaphor highlight the cynical aspects of bureaucratic politics, with negative consequences for the agency's credibility. Moreover, referring to intelligence users as customers connotes meanings that distort the subtle relationship between intelligence and policy. The mantra of customer orientation is to adopt the customer's mindset as the business's own, but the primary value of intelligence is the maintenance of an unbiased perspective independent of politics. Excising the word customer from the vernacular of DIA would be a simple but important step to improve the professionalism of the agency's analytic cadre.1. Introduction: The Customer Metaphor and the Defense Intelligence Agency * 2. Competing Images of Customer Orientation * 3. DIA's Use of the Customer Metaphor is a Consequence of Bureaucratic Imperatives * 4. The Customer Metaphor Distorts the Policy/ Intelligence Relationship * 5. Conclusion: Making Sense of Intelligence Work Without the Customer Metaphor

How long is The Customer Metaphor and the Defense Intelligence Agency (DIA) - Inappropriate for Intelligence by Highlighting Cynical Aspects of Bureaucratic Politics Impacting Agency Credibility?

The Customer Metaphor and the Defense Intelligence Agency (DIA) - Inappropriate for Intelligence by Highlighting Cynical Aspects of Bureaucratic Politics Impacting Agency Credibility by U. S. Military is 80 pages long, and a total of 20,000 words.

This makes it 27% the length of the average book. It also has 24% more words than the average book.

How Long Does it Take to Read The Customer Metaphor and the Defense Intelligence Agency (DIA) - Inappropriate for Intelligence by Highlighting Cynical Aspects of Bureaucratic Politics Impacting Agency Credibility Aloud?

The average oral reading speed is 183 words per minute. This means it takes 1 hour and 49 minutes to read The Customer Metaphor and the Defense Intelligence Agency (DIA) - Inappropriate for Intelligence by Highlighting Cynical Aspects of Bureaucratic Politics Impacting Agency Credibility aloud.

What Reading Level is The Customer Metaphor and the Defense Intelligence Agency (DIA) - Inappropriate for Intelligence by Highlighting Cynical Aspects of Bureaucratic Politics Impacting Agency Credibility?

The Customer Metaphor and the Defense Intelligence Agency (DIA) - Inappropriate for Intelligence by Highlighting Cynical Aspects of Bureaucratic Politics Impacting Agency Credibility is suitable for students ages 10 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy The Customer Metaphor and the Defense Intelligence Agency (DIA) - Inappropriate for Intelligence by Highlighting Cynical Aspects of Bureaucratic Politics Impacting Agency Credibility?

The Customer Metaphor and the Defense Intelligence Agency (DIA) - Inappropriate for Intelligence by Highlighting Cynical Aspects of Bureaucratic Politics Impacting Agency Credibility by U. S. Military is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

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