It takes the average reader 2 hours and 40 minutes to read The Remarkable Client Experience by Tom Chapple
Assuming a reading speed of 250 words per minute. Learn more
Tom Chapple, a top lawyer, business executive, and management coach for professionals, provides a simple and effective seven-step system that enables professionals to create rich and rewarding experiences for their clients. In The Professional's Little Green Book, Chapple presents techniques to convert customers into loyal clients-for-life who become committed advocates and serve as a firm's best marketing engine. Laying out principles and methods followed by highly successful professionals, Chapple helps his readers recognize the client needs that really matter. He shows how motivated team members can engage, excite and delight clients. He tells how to avoid errors like commodity pricing that can trap a practice in a race to the bottom, and how to execute great service recoveries that win lifelong clients. The Professional's Little Green Book: The Remarkable Client Experience includes instructions for downloading a free companion workbook that provides forms, worksheets and updates that help professionals create exceptional client experiences that can help assure a firm's success.
The Remarkable Client Experience by Tom Chapple is 160 pages long, and a total of 40,000 words.
This makes it 54% the length of the average book. It also has 49% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 3 hours and 38 minutes to read The Remarkable Client Experience aloud.
The Remarkable Client Experience is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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