It takes the average reader 5 hours and 44 minutes to read Understanding Customers 1998-99 by Phipps
Assuming a reading speed of 250 words per minute. Learn more
The latest, fully updated edition of this popular workbook, containing the most recent exam questions and specimen answers from the senior examiner. Understanding Customers has been specifically written for students studying for the Understanding Customers module in the CIM Certificate. It is endorsed and recommended by Trevor Watkins, the CIM chief examiner. Written to help you pass first time, the text layout is lively and interactive. Each Unit has the same structure to ensure consistent and easier learning. Units contain: * Unit objectives to make planning your time easier * Unit tasks to help you test what you have learnt * practical examples and case studies to relate theory to practice * helpful questions to test your knowledge * where to find out more in case you're stuck * succinct chapter summary * revision tips to get you through the exam Quotes from users of the first editions include: 'Recommended for student individual study use... user friendly and relevant.' 'Well designed and effectively structured... These BH texts will replace the BPP texts' Essential Reading in the CIM Recommended Reading list
Understanding Customers 1998-99 by Phipps is 342 pages long, and a total of 86,184 words.
This makes it 115% the length of the average book. It also has 105% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 7 hours and 50 minutes to read Understanding Customers 1998-99 aloud.
Understanding Customers 1998-99 is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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