It takes the average reader 5 hours and 22 minutes to read A Complete and Balanced Service Scorecard by Praveen K. Gupta
Assuming a reading speed of 250 words per minute. Learn more
In the U.S., service related activities have become dominant aspects of the economy and currently account for well over 50% of our GNP. The authors' framework eliminates outdated, low-value techniques originally created for manufacturing firms, replacing them with advanced techniques that fully leverage your investments in technology. Tyagi and Gupta begin by explaining why conventional balanced scorecard approaches don't work well for service organizations, discussing issues ranging from the inherent variability of customers, servers, and processes, the crucial importance of engagement, and...
A Complete and Balanced Service Scorecard by Praveen K. Gupta is 321 pages long, and a total of 80,571 words.
This makes it 108% the length of the average book. It also has 98% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 7 hours and 20 minutes to read A Complete and Balanced Service Scorecard aloud.
A Complete and Balanced Service Scorecard is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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