How Long to Read A Practical Guide to Service Management

How Long Does it Take to Read A Practical Guide to Service Management?

It takes the average reader 5 hours and 50 minutes to read A Practical Guide to Service Management by Keith D. Sutherland

Assuming a reading speed of 250 words per minute. Learn more

Description

Develop and improve the service management capabilities of your organization or business with this comprehensive handbook Key Features A complete, pragmatic guide on service management from industry experts Learn industry best practices and proven strategies to establish and improve a service management capability Get hands on with implementing and maintaining a service management capability Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionMany organizations struggle to find practical guidance that can help them to not only understand but also apply service management best practices. Packed with expert guidance and comprehensive coverage of the essential frameworks, methods, and techniques, this book will enable you to elevate your organization’s service management capability. You’ll start by exploring the fundamentals of service management and the role of a service provider. As you progress, you’ll get to grips with the different service management frameworks used by IT and enterprises. You'll use system thinking and design thinking approaches to learn to design, implement, and optimize services catering to diverse customer needs. This book will familiarize you with the essential process capabilities required for an efficient service management practice, followed by the elements key to its practical implementation, customized to the organization’s business needs in a sustainable and repeatable manner. You’ll also discover the critical success factors that will enhance your organization’s ability to successfully implement and sustain a service management practice. By the end of this handy guide, you’ll have a solid grasp of service management concepts, making this a valuable resource for on-the-job reference.What you will learn Discover a holistic approach to managing services Get acquainted with the service management methods, frameworks, and best practices Understand the significance of a service management strategy Demonstrate your skills to deliver high-quality, timely services Find out how to become a respected business partner to your customers Recognize the role of governance, outcomes, and markets Grasp the concept of value capture and maintaining value over time Explore common processes that lay the foundation for effective service management Who this book is forThis book is for anyone interested in gaining a general understanding of the value of enterprise/IT service management (ESM/ITSM), including but not limited to IT leadership, key business managers, business process analysts, business analysts, IT consultants, IT professionals, project managers, systems integrators, service desk managers, managed service providers, solution providers, and sales staff. Whether you’re new to service management or have prior experience, you’ll find valuable insights in this book.

How long is A Practical Guide to Service Management?

A Practical Guide to Service Management by Keith D. Sutherland is 350 pages long, and a total of 87,500 words.

This makes it 118% the length of the average book. It also has 107% more words than the average book.

How Long Does it Take to Read A Practical Guide to Service Management Aloud?

The average oral reading speed is 183 words per minute. This means it takes 7 hours and 58 minutes to read A Practical Guide to Service Management aloud.

What Reading Level is A Practical Guide to Service Management?

A Practical Guide to Service Management is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy A Practical Guide to Service Management?

A Practical Guide to Service Management by Keith D. Sutherland is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy A Practical Guide to Service Management by Keith D. Sutherland on Amazon click the button below.