It takes the average reader 2 hours and 38 minutes to read A Solicitor's Guide to Complaints Avoidance and Handling by Michael Frith
Assuming a reading speed of 250 words per minute. Learn more
"Never before, in the UK legal profession, have the issues of client care and client complaints assumed such a high profile as it does at present. It is, therefore, surprising that, at a time when the subject is receiving constant publicity and the profession are being continually urged to become ever more client, or customer, focused, there is no text on those subjects to which a solicitor can turn for guidance. This publication seeks to remedy the defect. Contents include: Avoiding complaints, Handling complaints, Client Care, Practice Rule 15, Specimen complaint procedures. This new edition thoroughly updates the book throughout, including details of changes to the OSS."
A Solicitor's Guide to Complaints Avoidance and Handling by Michael Frith is 155 pages long, and a total of 39,525 words.
This makes it 52% the length of the average book. It also has 48% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 3 hours and 35 minutes to read A Solicitor's Guide to Complaints Avoidance and Handling aloud.
A Solicitor's Guide to Complaints Avoidance and Handling is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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