How Long to Read Advice from a Call Center Geek

How Long Does it Take to Read Advice from a Call Center Geek?

It takes the average reader 1 hour and 30 minutes to read Advice from a Call Center Geek by Thomas Laird

Assuming a reading speed of 250 words per minute. Learn more

Description

"Advice from a Call Center Geek: Rethinking Call Center Operations is a field manual for the 21st century contact center. Practical, poignant, and funny, Tom dishes out amazing real-world advice that has made his organization successful. From culture to education to incentives, Tom addresses the key areas to make your contact center world-class!"Paul HerdmanHead of Customer ExperienceNICE inContactAdvice From a Call Center Geek takes a look at a new way of running today's high end contact center. Tom Laird, the CEO of award winning Expivia Interaction Marketing, 600 seat BPO call center guides you through the process of developing a world class operation.This book will take you through the process of evaluating and changing your call center's culture, how to look beyond a resume to hire the "right" associates and show you how to educate for quality while maintaining high level management. Advice from a Call Center Geek will make you rethink how the call center manager of today should be looking at running their call center.

How long is Advice from a Call Center Geek?

Advice from a Call Center Geek by Thomas Laird is 90 pages long, and a total of 22,500 words.

This makes it 30% the length of the average book. It also has 27% more words than the average book.

How Long Does it Take to Read Advice from a Call Center Geek Aloud?

The average oral reading speed is 183 words per minute. This means it takes 2 hours and 2 minutes to read Advice from a Call Center Geek aloud.

What Reading Level is Advice from a Call Center Geek?

Advice from a Call Center Geek is suitable for students ages 10 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Advice from a Call Center Geek?

Advice from a Call Center Geek by Thomas Laird is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Advice from a Call Center Geek by Thomas Laird on Amazon click the button below.