It takes the average reader 3 hours and 41 minutes to read Business Success Through Service Excellence by Moira Clark
Assuming a reading speed of 250 words per minute. Learn more
The text is aimed at CEOs and all executive management, however the scope of the material will engage the entire organization. The authors identify the key ingredients of service excellence and show how leading companies have achieved success. Each chapter begins with a review of the key components of service excellence followed by two mini exemplar case studies that highlight how those companies have achieved success in that particular area. An introductory chapter proposes a framework based on the Unisys model that shows how companies can become customer centric, and a final chapter takes...
Business Success Through Service Excellence by Moira Clark is 216 pages long, and a total of 55,296 words.
This makes it 73% the length of the average book. It also has 68% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 5 hours and 2 minutes to read Business Success Through Service Excellence aloud.
Business Success Through Service Excellence is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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