It takes the average reader 6 hours and 35 minutes to read Call Centers for Dummies by Real Bergevin
Assuming a reading speed of 250 words per minute. Learn more
Call Centers for Dummies is the ideal resource for call center managers. Using Call Centers for Dummies, the manager is equipped with a guide that, working under the principals of revenue generation, efficiency, and customer satisfaction, will improve results measurably. Instead of viewing the call center only as a cost center, managers, equipped with new tools, will be able to affect the bottom line through continuous. Part I: From the Ground Up: An Overview of the Call Center.Part II: The Master Plan: Finance, Analysis, and Resource Management.Part III: Making Life Better With Technology.Part IV: Ensuring Continuous Improvement'.Part V: Handling the Calls: Where It All Comes TogetherPart VI: The Part of Tens
Call Centers for Dummies by Real Bergevin is 386 pages long, and a total of 98,816 words.
This makes it 130% the length of the average book. It also has 121% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 8 hours and 59 minutes to read Call Centers for Dummies aloud.
Call Centers for Dummies is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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