It takes the average reader 2 hours and 12 minutes to read Customer Centricity by Peter Fader
Assuming a reading speed of 250 words per minute. Learn more
A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management, and customer lifetime value NOT ALL CUSTOMERS ARE CREATED EQUAL Despite what the tired old adage says, the customer is not always right. Not all customers deserve your best efforts: In the world of customer centricity, there are good customers...and then there is pretty much everybody else. In Customer Centricity, Wharton professor Peter Fader, coauthor of the follow-up book The Customer Centricity Playbook, helps businesses radically rethink how...
Customer Centricity by Peter Fader is 128 pages long, and a total of 33,024 words.
This makes it 43% the length of the average book. It also has 40% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 3 hours to read Customer Centricity aloud.
Customer Centricity is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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