It takes the average reader 7 hours and 40 minutes to read Customer Genius by Peter Fisk
Assuming a reading speed of 250 words per minute. Learn more
Hello, I am your customer. Do you see the world like I do? It's simple really. Start with me and everything else follows. Together we can do extraordinary things. Are you ready? 10 building blocks, 30 practical tools, 50 inspirational stories. From Amazon to Banyan Tree, Quintessentially to Zipcars, explore 50 of the world's leading customer businesses. The rise of Air Asia, and the collaboration of Boeing; the segmented focus of Club Med, and the customer vision of Disney; the imagination of Camper, and the desire for the Nintendo Wii; the realism of Dove, and the tribal loyalty of Harley Davidson. The 'genius' of a customer-centric business is that it works from the outside in. It attracts, serves and retains the best customers as its route to profitability and growth. Isn't it about time you started doing business from the outside in?
Customer Genius by Peter Fisk is 460 pages long, and a total of 115,000 words.
This makes it 155% the length of the average book. It also has 141% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 10 hours and 28 minutes to read Customer Genius aloud.
Customer Genius is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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