It takes the average reader 2 hours and 24 minutes to read Customer Knowledge Management by Silvio Wilde
Assuming a reading speed of 250 words per minute. Learn more
Managing and transferring knowledge - at the right time, in the right place and with the right quality for customers - enables companies to survive in times of fierce competition. The focus of this work is therefore on Knowledge Management and Customer Relationship Management. The theoretical part comprises several approaches to knowledge, its transfer and the barriers to be overcome when sharing knowledge. This is followed by a description of CRM and CKM (Customer Knowledge Management), outlining how crucial their successful use is. The practical part explores on the one hand the dependence...
Customer Knowledge Management by Silvio Wilde is 143 pages long, and a total of 36,179 words.
This makes it 48% the length of the average book. It also has 44% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 3 hours and 17 minutes to read Customer Knowledge Management aloud.
Customer Knowledge Management is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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