It takes the average reader 4 hours and 30 minutes to read Customer Satisfaction Research Management by Derek R. Allen
Assuming a reading speed of 250 words per minute. Learn more
Successful organizations have shifted from being product-based organizations to customer-based organizations, and customer satisfaction management (CSM) is an integral aspect of this new way of thinking. Successfully measuring customer satisfaction can be complicated and very detailed, requiring a great deal of in depth research and analysis. Customer Satisfaction Research Management is intended for advanced service quality managers and marketing researchers involved in the management of customer satisfaction programs. This is the third book in a series by author Derek Allen, focusing on...
Customer Satisfaction Research Management by Derek R. Allen is 265 pages long, and a total of 67,575 words.
This makes it 89% the length of the average book. It also has 83% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 6 hours and 9 minutes to read Customer Satisfaction Research Management aloud.
Customer Satisfaction Research Management is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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