It takes the average reader 7 hours and 5 minutes to read Customer Service by Robert W. Lucas
Assuming a reading speed of 250 words per minute. Learn more
This book features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress. Insights and tips are also provided for customer service supervisory personnel.
Customer Service by Robert W. Lucas is 416 pages long, and a total of 106,496 words.
This makes it 140% the length of the average book. It also has 130% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 9 hours and 41 minutes to read Customer Service aloud.
Customer Service is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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