How Long to Read Customer Service Marketing

How Long Does it Take to Read Customer Service Marketing?

It takes the average reader 6 hours and 2 minutes to read Customer Service Marketing by Edwin N. Torres

Assuming a reading speed of 250 words per minute. Learn more

Description

This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer service. It also includes classic and contemporary theories relating to the consumers, managers, and their behaviors in organizational setting. The book uses real-life applications through examples from business enterprises in various service sectors, including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, and finance. This book covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s servicescape, quality measurement tools, and use of technologies. The book also gives insights into consumers including their expectations, attitudes, emotions, word-of-mouth behaviors, and strategies to ensure their loyalty. It also looks at developments in service theory and practice which remain relatively unexplored by existing textbooks. Filled with real-world case studies in various service sectors, this textbook will be particularly useful for students in hospitality guest services and services marketing.

How long is Customer Service Marketing?

Customer Service Marketing by Edwin N. Torres is 355 pages long, and a total of 90,525 words.

This makes it 120% the length of the average book. It also has 111% more words than the average book.

How Long Does it Take to Read Customer Service Marketing Aloud?

The average oral reading speed is 183 words per minute. This means it takes 8 hours and 14 minutes to read Customer Service Marketing aloud.

What Reading Level is Customer Service Marketing?

Customer Service Marketing is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Customer Service Marketing?

Customer Service Marketing by Edwin N. Torres is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Customer Service Marketing by Edwin N. Torres on Amazon click the button below.