How Long to Read Customer Service Training

How Long Does it Take to Read Customer Service Training?

It takes the average reader 4 hours and 32 minutes to read Customer Service Training by Kimberly Devlin

Assuming a reading speed of 250 words per minute. Learn more

Description

Effective customer service training covers more than niceties. Organizational profitability is threatened when staff are unable to manage customer needs. Yet it takes more than soft skills training to turn these situations around. A great customer service training covers essential behaviors, service strategies, and service systems that together ensure an exceptional customer experience. Training authority Kimberly Devlin presents two-day, one-day, and half-day workshops that support trainees in any industry and environment, not just the call center. Each workshop introduces techniques for managing challenging customers and situations and also offers opportunities to apply new skills to service interactions. Free tools and customization options The free, ready-to-use workshop materials (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. About the series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today's technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other. The series also includes Communication Skills Training, Leadership Training, Coaching Training, and New Supervisor Training.

How long is Customer Service Training?

Customer Service Training by Kimberly Devlin is 266 pages long, and a total of 68,096 words.

This makes it 90% the length of the average book. It also has 83% more words than the average book.

How Long Does it Take to Read Customer Service Training Aloud?

The average oral reading speed is 183 words per minute. This means it takes 6 hours and 12 minutes to read Customer Service Training aloud.

What Reading Level is Customer Service Training?

Customer Service Training is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Customer Service Training?

Customer Service Training by Kimberly Devlin is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Customer Service Training by Kimberly Devlin on Amazon click the button below.