It takes the average reader 3 hours and 17 minutes to read Customers Included: How to Transform Products, Companies, and the World - With a Single Step by Mark Hurst
Assuming a reading speed of 250 words per minute. Learn more
Why do companies so often fail to give customers what they want? "Customers Included" provides a roadmap for any executive or entrepreneur who wants to create better products and services. Using real-world case studies - from Apple, Netflix, and Walmart to an African hand pump, a New York City park, and the B-17 bomber - the book clearly explains why including the customer is an essential ingredient of success for any team, company, or organization. Coauthors Mark Hurst and Phil Terry, pioneers in the field of customer experience, provide practical tips for a strategic, customer-inclusive...
Customers Included: How to Transform Products, Companies, and the World - With a Single Step by Mark Hurst is 194 pages long, and a total of 49,276 words.
This makes it 65% the length of the average book. It also has 60% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 4 hours and 29 minutes to read Customers Included: How to Transform Products, Companies, and the World - With a Single Step aloud.
Customers Included: How to Transform Products, Companies, and the World - With a Single Step is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
Customers Included: How to Transform Products, Companies, and the World - With a Single Step by Mark Hurst is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.
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