It takes the average reader and 50 minutes to read Enhanced Customer Satisfaction by Lucille Orr
Assuming a reading speed of 250 words per minute. Learn more
John Rich and Lucille Orr are the best-selling authors of "Networking Games - Making Profitable Connections." Jointly they have more than 60 years experience in Sales, Customer Service and Networking in Business. Their advice is shared with you under the following Chapter headings; EYE CONTACT, SMILE, BE CALM, HAVE FUN, RELAX, BE COMFORTABLE, LEAVE YOUR PROBLEMS AT HOME, BE IN CONTROL, ASK QUESTIONS - WAIT FOR ANSWERS, MAKE FRIENDS, BE HONEST, COMPLIMENT THEM, REMEMBER THEM, ENGAGE IN THEIR LIVES AND PROJECTS, INTRODUCE YOURSELF AND OTHERS AROUND YOU, GIVE, BE GENEROUS, GO THE EXTRA MILE, HELP AND ASSIST, KNOW WHEN TO JOKE, KNOW WHAT TO SAY AND HOW TO SAY IT, DON'T GET ANGRY WITH CUSTOMERS, BE AN EXPERT IN YOUR FIELD, ACT LIKE YOU OWN THE BUSINESS, NETWORK WITH YOUR CUSTOMERS, BUILD A GOOD RELATIONSHIP WITH YOUR SUPPLIERS, INSTORE PRODUCT LOCATION GUIDE. Once you have read this book you will know exactly how to gain new business, keep your existing clients happy and have them referring new customers to you on a regular basis.
Enhanced Customer Satisfaction by Lucille Orr is 50 pages long, and a total of 12,500 words.
This makes it 17% the length of the average book. It also has 15% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 1 hour and 8 minutes to read Enhanced Customer Satisfaction aloud.
Enhanced Customer Satisfaction is suitable for students ages 8 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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