It takes the average reader 8 hours and 43 minutes to read Handbook of Services Marketing and Management by Teresa Swartz
Assuming a reading speed of 250 words per minute. Learn more
The Handbook is organized in six major sections: The service setting, demand management, service excellence and profitability, service recovery, service relationships, and firm-wide service issues. A unique structural feature of the Handbook is the inclusion of both in-depth chapters as well as shorter, more focused `mini' chapters. This variation enables the book to provide broader coverage through the inclusion of more topics.
Handbook of Services Marketing and Management by Teresa Swartz is 521 pages long, and a total of 130,771 words.
This makes it 176% the length of the average book. It also has 160% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 11 hours and 54 minutes to read Handbook of Services Marketing and Management aloud.
Handbook of Services Marketing and Management is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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