How Long to Read High-Tech, High-Touch Customer Service

How Long Does it Take to Read High-Tech, High-Touch Customer Service?

It takes the average reader 4 hours and 36 minutes to read High-Tech, High-Touch Customer Service by Micah Solomon

Assuming a reading speed of 250 words per minute. Learn more

Description

Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they’re a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success by exploring the timelessness of customer service (i.e., what hasn’t changed), the high-tech tools that could give you a customer service advantage, and the systemic social shifts that are changing your customer’s expectations of the way you do business. You’ll learn inside secrets of wildly successful customer service initiatives, from internet startups to venerable brands, and how to turn casual customers into fervent supporters who will spread the word far and wide--online and off. High-Tech, High-Touch Customer Service does this by teaching readers the six major customer trends and what they mean for business; the eight unbreakable rules for social media customer service; how to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums; how to understand and leverage the rising power of self-service; and how to build a company culture that breeds stellar customer service.With special features including lessons from the latest newsworthy customer service blunders, you’ll be equipped to retool old-fashioned customer service and turn time-strapped, screen-addicted, value-savvy, and socially engaged critics into fervent loyal customers who help your business thrive.

How long is High-Tech, High-Touch Customer Service?

High-Tech, High-Touch Customer Service by Micah Solomon is 268 pages long, and a total of 69,144 words.

This makes it 90% the length of the average book. It also has 85% more words than the average book.

How Long Does it Take to Read High-Tech, High-Touch Customer Service Aloud?

The average oral reading speed is 183 words per minute. This means it takes 6 hours and 17 minutes to read High-Tech, High-Touch Customer Service aloud.

What Reading Level is High-Tech, High-Touch Customer Service?

High-Tech, High-Touch Customer Service is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy High-Tech, High-Touch Customer Service?

High-Tech, High-Touch Customer Service by Micah Solomon is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy High-Tech, High-Touch Customer Service by Micah Solomon on Amazon click the button below.