It takes the average reader 6 hours and 19 minutes to read It's Not about Us - It's All about Them by Martin Butler
Assuming a reading speed of 250 words per minute. Learn more
Martin Butler knows what it takes to succeed when it comes to the modern customer. As an entrepreneur, a marketeer, and more recently author, lecturer and high-end retail consultant, he has worked with many leading names. In this book he distils the essence of a lifetime's work into 50 Steps for true customer excellence. Packed with examples, anecdotes, and quotes from top retailers and businesses around the world, the book will entertain as it will instruct. Butler's knowledge and expertise in this area is well-known. At the end for him, it boils down to one guiding principle: It's Not About Us, It's All About Them! Commerce is going through a period of rapid and fundamental change. To thrive, organisations must find an emotional edge. They must look to be chosen. They must be customer-obsessed. Above all, they must care... This book will show them how
It's Not about Us - It's All about Them by Martin Butler is 374 pages long, and a total of 94,996 words.
This makes it 126% the length of the average book. It also has 116% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 8 hours and 39 minutes to read It's Not about Us - It's All about Them aloud.
It's Not about Us - It's All about Them is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
It's Not about Us - It's All about Them by Martin Butler is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.
To buy It's Not about Us - It's All about Them by Martin Butler on Amazon click the button below.
Buy It's Not about Us - It's All about Them on Amazon