How Long to Read It's the small things

How Long Does it Take to Read It's the small things?

It takes the average reader 3 hours to read It's the small things by David Gómez

Assuming a reading speed of 250 words per minute. Learn more

Description

Its the Small Things is an invitation to take customer experience seriously; not just as a sustainable way of differentiation, but as a way to improve your customer service and inspire your team. Its intended for all people and organizations who want to go beyond selling something to meaning something. Its about moving past carrying out mere commercial transactions to building relationships and surprising with pleasant experiences.Creating memorable experiences is a powerful form of differentiation. Value propositions are becoming homogenized, so audiences pay less and less attention every time. No matter what you sell or what industry youre in, everything implies a significant level of service. Whether you are a sales rep, a freelancer, or the head of a large corporation, the service you provide and the experiences of those who buy from you make a difference. Each experience determines whether a customer will buy from you again and recommend you to others, or whether it will be the first and last time you see them.Its about how your customers perceive all of their interactions with your company. These interactions happen all the time: before, during, and after the purchase; with all kinds of people and processes. The quality of the experience isnt determined by the company, but by the customer according to his own perception and expectations.This book offers examples from different parts of the world, especially from Latin America.

How long is It's the small things?

It's the small things by David Gómez is 176 pages long, and a total of 45,056 words.

This makes it 59% the length of the average book. It also has 55% more words than the average book.

How Long Does it Take to Read It's the small things Aloud?

The average oral reading speed is 183 words per minute. This means it takes 4 hours and 6 minutes to read It's the small things aloud.

What Reading Level is It's the small things?

It's the small things is suitable for students ages 10 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy It's the small things?

It's the small things by David Gómez is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy It's the small things by David Gómez on Amazon click the button below.