It takes the average reader 10 hours and 33 minutes to read Managing Customer Experience and Relationships by Don Peppers
Assuming a reading speed of 250 words per minute. Learn more
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy, and provides essential guidance toward optimizing that relationship for the long haul. By gaining a deep understanding of this critical dynamic, you'll become better able to build and manage the customer base that drives revenue and generates higher margins. A practical framework for implementing the IDIC model merges theory, case studies, and strategic analysis to provide a ready blueprint for...
Managing Customer Experience and Relationships by Don Peppers is 624 pages long, and a total of 158,496 words.
This makes it 211% the length of the average book. It also has 194% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 14 hours and 26 minutes to read Managing Customer Experience and Relationships aloud.
Managing Customer Experience and Relationships is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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