It takes the average reader 8 hours and 51 minutes to read Managing Customer Experience and Relationships by Martha Rogers
Assuming a reading speed of 250 words per minute. Learn more
Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world’s leading experts on customer experience issues, the book combines theory, case studies, and strategic analyses to guide a company on its own quest to position its customers at the very center of its business model, and to “treat different customers differently.” This latest...
Managing Customer Experience and Relationships by Martha Rogers is 517 pages long, and a total of 132,869 words.
This makes it 174% the length of the average book. It also has 162% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 12 hours and 6 minutes to read Managing Customer Experience and Relationships aloud.
Managing Customer Experience and Relationships is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
Managing Customer Experience and Relationships by Martha Rogers is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.
To buy Managing Customer Experience and Relationships by Martha Rogers on Amazon click the button below.
Buy Managing Customer Experience and Relationships on Amazon