It takes the average reader 3 hours and 37 minutes to read Measuring Service Performance by Dr Ralf Lisch
Assuming a reading speed of 250 words per minute. Learn more
In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Quality decides on success and failure. Where so much is at stake, management decisions call for systematic research and consumers look for relevant results that provide guidance in complex markets. Research into quality and customer satisfaction gets to the core of a business. However, many so-called...
Measuring Service Performance by Dr Ralf Lisch is 214 pages long, and a total of 54,356 words.
This makes it 72% the length of the average book. It also has 66% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 4 hours and 57 minutes to read Measuring Service Performance aloud.
Measuring Service Performance is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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