It takes the average reader 1 hour and 25 minutes to read Parametric and Nonparametric Statistics for Sample Surveys and Customer Satisfaction Data by Rosa Arboretti
Assuming a reading speed of 250 words per minute. Learn more
This book deals with problems related to the evaluation of customer satisfaction in very different contexts and ways. Often satisfaction about a product or service is investigated through suitable surveys which try to capture the satisfaction about several partial aspects which characterize the perceived quality of that product or service. This book presents a series of statistical techniques adopted to analyze data from real situations where customer satisfaction surveys were performed. The aim is to give a simple guide of the variety of analysis that can be performed when analyzing data from sample surveys: starting from latent variable models to heterogeneity in satisfaction and also introducing some testing methods for comparing different customers. The book also discusses the construction of composite indicators including different benchmarks of satisfaction. Finally, some rank-based procedures for analyzing survey data are also shown.
Parametric and Nonparametric Statistics for Sample Surveys and Customer Satisfaction Data by Rosa Arboretti is 84 pages long, and a total of 21,336 words.
This makes it 28% the length of the average book. It also has 26% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 1 hour and 56 minutes to read Parametric and Nonparametric Statistics for Sample Surveys and Customer Satisfaction Data aloud.
Parametric and Nonparametric Statistics for Sample Surveys and Customer Satisfaction Data is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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