It takes the average reader 4 hours and 34 minutes to read Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition by Lendal H. Kotschevar
Assuming a reading speed of 250 words per minute. Learn more
A detailed approach to providing service in restaurants and foodservice operations Service starts when a customer walks into a restaurant and doesn't end until he or she walks out. Presenting Service, Second Edition, is an up-to-date, hands-on guide for managers that presents the essential skills and know-how to direct a foodservice staff through a successful, completely enjoyable dining experience. Packed with checklists, objectives, key terms, and chapter summaries and reviews, this Second Edition features a new chapter on bar and beverage service that includes coverage of specialty coffees as well as insightful cocktail and wine service advice for better serving and recommending alcoholic and nonalcoholic beverages to guests. Other valuable features of this revised edition include: A new chapter on classic service styles, including the techniques of French, Russian, American, English, and Chinese dining A new chapter on table etiquette that contains a historical perspective as well as thorough coverage of etiquette rules concerning special foods and various cultures, such as European, Chinese, Indian, and Middle Eastern dining Customer Service and Foodservice Security boxes that identify tips and best practices for handling customer and security issues A new appendix covering the duties of service workers that explains the responsibilities of the frontline staff, including the host, server, bus person, and bar server
Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition by Lendal H. Kotschevar is 272 pages long, and a total of 68,544 words.
This makes it 92% the length of the average book. It also has 84% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 6 hours and 14 minutes to read Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition aloud.
Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition by Lendal H. Kotschevar is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.
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