How Long to Read Public Service Logic

By Stephen P. Osborne

How Long Does it Take to Read Public Service Logic?

It takes the average reader 3 hours and 10 minutes to read Public Service Logic by Stephen P. Osborne

Assuming a reading speed of 250 words per minute. Learn more

Description

This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.

How long is Public Service Logic?

Public Service Logic by Stephen P. Osborne is 186 pages long, and a total of 47,616 words.

This makes it 63% the length of the average book. It also has 58% more words than the average book.

How Long Does it Take to Read Public Service Logic Aloud?

The average oral reading speed is 183 words per minute. This means it takes 4 hours and 20 minutes to read Public Service Logic aloud.

What Reading Level is Public Service Logic?

Public Service Logic is suitable for students ages 10 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Public Service Logic?

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