It takes the average reader 4 hours and 14 minutes to read Resolving Patient Complaints by Liz Osborne
Assuming a reading speed of 250 words per minute. Learn more
Using a clear, straightforward approach, this book provides a patient-oriented approach to complaint handling that can be used by all staff in an office, clinic, or system. Readers will learn how to develop a system for documenting patient complaints and comments, As well as strategies for monitoring and analyzing the information documented by patient claims. Other tools include a mechanism for changing behaviors of health care providers and improving delivery systems, strategies for dealing with difficult and abusive patients, and sample scripted transcripts for dealing with the most common...
Resolving Patient Complaints by Liz Osborne is 252 pages long, and a total of 63,504 words.
This makes it 85% the length of the average book. It also has 78% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 5 hours and 47 minutes to read Resolving Patient Complaints aloud.
Resolving Patient Complaints is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
Resolving Patient Complaints by Liz Osborne is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.
To buy Resolving Patient Complaints by Liz Osborne on Amazon click the button below.
Buy Resolving Patient Complaints on Amazon