How Long to Read Service Delivery vs. Service Excellence

How Long Does it Take to Read Service Delivery vs. Service Excellence?

It takes the average reader 1 hour and 5 minutes to read Service Delivery vs. Service Excellence by William R. Johnson, CRA, FAHRA, MBA

Assuming a reading speed of 250 words per minute. Learn more

Description

In the typical healthcare setting, the operational logistics of service delivery are left-brain oriented-calculated, analytical, purposeful, and often orchestrated by policies, procedures, and processes that ensure predictable outcomes in quality and safety. Patients, however, assess the care they receive from a right-brain perspective-intuitive, emotional, and impulsive. Even though they recognize that technical and diagnostic skills are vital, the lasting impressions formed by patients and families revolve around not just the treatment itself, but in how they are treated. That becomes the standard by which they judge the overall healthcare experience. Service Delivery vs. Service Excellence explores the opposing forces at work during the patient healthcare journey and the measures that can be taken to create caring cultures that result in highly satisfied patients. You too can create outstanding patient experiences.

How long is Service Delivery vs. Service Excellence?

Service Delivery vs. Service Excellence by William R. Johnson, CRA, FAHRA, MBA is 64 pages long, and a total of 16,256 words.

This makes it 22% the length of the average book. It also has 20% more words than the average book.

How Long Does it Take to Read Service Delivery vs. Service Excellence Aloud?

The average oral reading speed is 183 words per minute. This means it takes 1 hour and 28 minutes to read Service Delivery vs. Service Excellence aloud.

What Reading Level is Service Delivery vs. Service Excellence?

Service Delivery vs. Service Excellence is suitable for students ages 8 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Service Delivery vs. Service Excellence?

Service Delivery vs. Service Excellence by William R. Johnson, CRA, FAHRA, MBA is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Service Delivery vs. Service Excellence by William R. Johnson, CRA, FAHRA, MBA on Amazon click the button below.