It takes the average reader and 17 minutes to read Superior Client Service by David A. Driskill
Assuming a reading speed of 250 words per minute. Learn more
Superior Client Service for Financial Institutions David Driskill Give your service personnel the cutting-edge skills they need to move their phone performance from "good" to "superior." This complete training program makes it easy to teach any number of employees the interpersonal communication skills needed to create superior interactions with financial clients. While the materials focus on providing service by phone, many of the concepts translate readily into face-to-face interactions. The ideal training program for financial institutions Here is the training program you need to develop the skills and effectiveness of customer service representatives in large-volume phone units as well as anyone else who speaks by phone with internal or external clients, including: - Service managers - Front-line accounting specialists - Help Desk personnel - Back-office personnel - Internal specialists All kinds of companies in the financial services industry have used these concepts to develop more skilled and confident employees-from investment companies and account custodians to brokerage firms, transfer agents and beyond.
Superior Client Service by David A. Driskill is 17 pages long, and a total of 4,369 words.
This makes it 6% the length of the average book. It also has 5% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes and 23 minutes to read Superior Client Service aloud.
Superior Client Service is suitable for students ages 6 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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