It takes the average reader 3 hours and 17 minutes to read Sustaining Knock Your Socks Off Service by Thomas K. Connellan
Assuming a reading speed of 250 words per minute. Learn more
Ron Zemke shook up the service industry with his two bestselling books on delivering and managing "knock your socks off" service. Now, he and Tom Connellan, a leading authority on the behavioral aspects of service quality, describe the powerful strategies that companies need to know to hang on to the efforts they started in the "gold rush" toward service quality.
Sustaining Knock Your Socks Off Service by Thomas K. Connellan is 194 pages long, and a total of 49,276 words.
This makes it 65% the length of the average book. It also has 60% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 4 hours and 29 minutes to read Sustaining Knock Your Socks Off Service aloud.
Sustaining Knock Your Socks Off Service is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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