It takes the average reader 3 hours and 13 minutes to read The Customer Delight Principle by Timothy L. Keiningham
Assuming a reading speed of 250 words per minute. Learn more
Here's how your company can take customer satisfaction to a new level and reap the profits! The Customer Delight Principle shows how customer delight -- not mere satisfaction -- drives repeat purchasing and customer loyalty. The book details how your company can build a customer delight-oriented organization and reveals many of the roadblocks that you are likely to encounter. How to monitor customer delight results, including measurement and validation against revenue, is covered, as is formulating payback curves for a customer delight investment, allocating resources for continued customer...
The Customer Delight Principle by Timothy L. Keiningham is 192 pages long, and a total of 48,384 words.
This makes it 65% the length of the average book. It also has 59% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 4 hours and 24 minutes to read The Customer Delight Principle aloud.
The Customer Delight Principle is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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