It takes the average reader 3 hours and 55 minutes to read The Customer is Usually Wrong! by Fred Edmund Jandt
Assuming a reading speed of 250 words per minute. Learn more
Emphasizing the use of win-win negotiation skills, this revolutionary book explains why the popular adage "The customer is always right", has failed. Includes a frank discussion of customer expectations and the types of services that workers are actually able to provide. Real-life examples of effective supervision and positive employee morale are included.
The Customer is Usually Wrong! by Fred Edmund Jandt is 228 pages long, and a total of 58,824 words.
This makes it 77% the length of the average book. It also has 72% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 5 hours and 21 minutes to read The Customer is Usually Wrong! aloud.
The Customer is Usually Wrong! is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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