It takes the average reader 2 hours and 7 minutes to read The Customer Service Planner by Martin Christopher
Assuming a reading speed of 250 words per minute. Learn more
Packed with illustrations, checklists, quizzes and anecdotes, this book gives an easy, practical approach to the increasingly important topic of customer service. This book will guide you through the processes and systems necessary to obtain and sustain superior customer service in the marketplace. The Customer Service Planner is intended for busy marketing, distribution and sales managers and assumes no formal management training. It also gives undergraduate and postgraduate marketing students a flavour of the practicalities of the business world. Packed with illustrations, checklists, quizzes and anecdotes, this book gives an easy, practical approach to the increasingly important topic of customer service. This book will guide you through the processes and systems necessary to obtain and sustain superior customer service in the marketplace. The Customer Service Planner is intended for busy marketing, distribution and sales managers and assumes no formal management training. It also gives undergraduate and postgraduate marketing students a flavour of the practicalities of the business world. Written by leading figure in marketing industry Endorsed by the CIM Packed with illustrations, checklists, quizzes and anecdotes
The Customer Service Planner by Martin Christopher is 125 pages long, and a total of 31,875 words.
This makes it 42% the length of the average book. It also has 39% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 2 hours and 54 minutes to read The Customer Service Planner aloud.
The Customer Service Planner is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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