How Long to Read The Language of Outsourced Call Centers

How Long Does it Take to Read The Language of Outsourced Call Centers?

It takes the average reader 5 hours and 49 minutes to read The Language of Outsourced Call Centers by Eric Friginal

Assuming a reading speed of 250 words per minute. Learn more

Description

The Language of Outsourced Call Centers is the first book to explore a large-scale corpus representing the typical kinds of interactions and communicative tasks in outsourced call centers located in the Philippines and serving American customers. The specific goals of this book are to conduct a corpus-based register comparison between outsourced call center interactions, face-to-face American conversations, and spontaneous telephone exchanges; and to study the dynamics of cross-cultural communication between Filipino call center agents and American callers, as well as other demographic groups of participants in outsourced call center transactions, e.g., gender of speakers, agents' experience and performance, and types of transactional tasks. The research design relies on a number of analytical approaches, including corpus linguistics and discourse analysis, and combines quantitative and qualitative examination of linguistic data in the investigation of the frequency distribution and functional characteristics of a range of lexico/syntactic features of outsourced call center discourse.

How long is The Language of Outsourced Call Centers?

The Language of Outsourced Call Centers by Eric Friginal is 344 pages long, and a total of 87,376 words.

This makes it 116% the length of the average book. It also has 107% more words than the average book.

How Long Does it Take to Read The Language of Outsourced Call Centers Aloud?

The average oral reading speed is 183 words per minute. This means it takes 7 hours and 57 minutes to read The Language of Outsourced Call Centers aloud.

What Reading Level is The Language of Outsourced Call Centers?

The Language of Outsourced Call Centers is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy The Language of Outsourced Call Centers?

The Language of Outsourced Call Centers by Eric Friginal is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

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