It takes the average reader 4 hours and 55 minutes to read They Serve Like We Lead by Monique Richardson
Assuming a reading speed of 250 words per minute. Learn more
Leadership has the single biggest impact on customer experience. Does your team take care of your customers as well as you would like? Does the team feel you care about them as much as you do for your customers? Customer and employee experience are inextricably linked, and this book emphasises the importance of both. Monique Richardson draws on decades of experience and examples of exceptional service-driven leaders and organisations across all sectors to show that caring for your people is at the heart of all service leadership. Happy customers are the result of a happy team. This book is full of practical ideas and actions that are a roadmap for you to become an exceptional service leader. If you’re ready to elevate the customer and employee experience in your organisation, then this is the book for you. Valuable insights will help you improve your team’s performance, create happy customers and ultimately drive business success.
They Serve Like We Lead by Monique Richardson is 287 pages long, and a total of 73,759 words.
This makes it 97% the length of the average book. It also has 90% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 6 hours and 43 minutes to read They Serve Like We Lead aloud.
They Serve Like We Lead is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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