How Long to Read Tourist Customer Service Satisfaction

How Long Does it Take to Read Tourist Customer Service Satisfaction?

It takes the average reader 3 hours and 24 minutes to read Tourist Customer Service Satisfaction by Francis P. Noe

Assuming a reading speed of 250 words per minute. Learn more

Description

Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other’s needs and ultimately care for each other. Yet surprisingly there are few or any books which focus on the detailed specifics of the social exchange and interaction between the service provider and customer. Tourist Customer Service Satisfaction fully explores this relationship by defining the specific kind of verbal and non-verbal messages needed for successful exchanges, outlining how the service provider ought to behave & cope in a situation as well as detailing positive approaches that enhance a service provider’s role performance. The book uses encounter theory to examine the customer – provider relationship as well as drawing on current research and theories from hospitality, tourism, management, psychology bodies of literature. In doing so the book offers important insight into how employee – centric competitive advantage in this sector can be achieved in various markets. This book is unique in its approach by focusing on the specifics of the social exchange and interaction between the service provider and customer. It therefore offers a novel synthesis of knowledge on service satisfaction in the tourism sector which will serve as valuable pedagogical and research reference for students and academics interested in hospitality and tourism.

How long is Tourist Customer Service Satisfaction?

Tourist Customer Service Satisfaction by Francis P. Noe is 198 pages long, and a total of 51,084 words.

This makes it 67% the length of the average book. It also has 62% more words than the average book.

How Long Does it Take to Read Tourist Customer Service Satisfaction Aloud?

The average oral reading speed is 183 words per minute. This means it takes 4 hours and 39 minutes to read Tourist Customer Service Satisfaction aloud.

What Reading Level is Tourist Customer Service Satisfaction?

Tourist Customer Service Satisfaction is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Tourist Customer Service Satisfaction?

Tourist Customer Service Satisfaction by Francis P. Noe is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Tourist Customer Service Satisfaction by Francis P. Noe on Amazon click the button below.