It takes the average reader to read Understanding Customer Service by Alka Maheshwari
Assuming a reading speed of 250 words per minute. Learn more
What is customer service? What is customer sensitivity? How do you feel when a customer vent on you? How to handle customer relations? How to close loop customer calls? There is much more to learn about customer service than just learning soft skills and repeating like parrots or programmed robots. Authors share their life experiences about customers and simplify the understanding of customer service through stories. This book is going to be an interesting read and would be useful in your professional development if you are working in customer facing roles in any service industry viz. Telecommunication, Information Technology, Travel & Tourism, and Hospitality etc.
Understanding Customer Service by Alka Maheshwari is 0 pages long, and a total of 0 words.
This makes it 0% the length of the average book. It also has 0% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes to read Understanding Customer Service aloud.
Understanding Customer Service is suitable for students ages 2 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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