How Long to Read Customer Relationship Management
By Simon Knox
How Long Does it Take to Read Customer Relationship Management?
It takes the average reader 5 hours and 4 minutes to read Customer Relationship Management by Simon Knox
Assuming a reading speed of 250 words per minute. Learn more
Description
Customer Relationship Management presents a ground-breaking strategic framework for successful CRM policy. Built around Professor Payne's five key processes, the book demonstrates a systematic management progression that will guarantee the maximum impact and efficiency of a CRM programme. The book backs up these five processes - strategy development, value creation, channel and media integration, information management and performance assessment - with 16 best practice case studies which set the universal theory in a specific practical context. These feature a range of companies, including Orange, Brittania, Homebase, Canada Life, Sun Microsystems, Natwest, Sears, Roebuck & Co., Nortel Networks and Siemens. The book concludes with interviews from four thought leaders, offering a 'futures' vision forum for CRM. Customer Relationship Management is a vital instrument for anyone who needs to know how to develop and measure effective CRM within an organization. It includes overviews and key learning points preceding each case study, and a summary chapter to draw out the most salient lessons from CRM best practices. For practitioner or academic alike, this is essential reading.
How long is Customer Relationship Management?
Customer Relationship Management by Simon Knox is 302 pages long, and a total of 76,104 words.
This makes it 102% the length of the average book. It also has 93% more words than the average book.
How Long Does it Take to Read Customer Relationship Management Aloud?
The average oral reading speed is 183 words per minute. This means it takes 6 hours and 55 minutes to read Customer Relationship Management aloud.
What Reading Level is Customer Relationship Management?
Customer Relationship Management is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
Where Can I Buy Customer Relationship Management?
Customer Relationship Management by Simon Knox is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.
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