How Long to Read Delivering Knock Your Socks Off Service

How Long Does it Take to Read Delivering Knock Your Socks Off Service?

It takes the average reader 4 hours and 36 minutes to read Delivering Knock Your Socks Off Service by Ron ZEMKE

Assuming a reading speed of 250 words per minute. Learn more

Description

Create a service advantage with the help of customer service guru Ron Zemke. In practical, easy-to-follow steps, learn trusted techniques and positive approaches that will inspire you to believe in the value of customer care and give you the skills and style to deliver it. This book takes these winning concepts to a new level with interactive features that enable you to turn the Knock Your Socks Off Service advantage to a competitive advantage in your own workplace. You will learn how to: • See things from the customer’s point of view • Meet customer expectations and satisfy their needs • Create a memorable experience for the customer • Become easy to do business with • Determine the right time to bend or break the rules • Become a fantastic fixer and powerful problem-solver • Cope effectively with "customers from hell" • Avoid the ten deadly sins of customer service • Formulate smart answers to tough customer questions. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

How long is Delivering Knock Your Socks Off Service?

Delivering Knock Your Socks Off Service by Ron ZEMKE is 268 pages long, and a total of 69,144 words.

This makes it 90% the length of the average book. It also has 85% more words than the average book.

How Long Does it Take to Read Delivering Knock Your Socks Off Service Aloud?

The average oral reading speed is 183 words per minute. This means it takes 6 hours and 17 minutes to read Delivering Knock Your Socks Off Service aloud.

What Reading Level is Delivering Knock Your Socks Off Service?

Delivering Knock Your Socks Off Service is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Delivering Knock Your Socks Off Service?

Delivering Knock Your Socks Off Service by Ron ZEMKE is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Delivering Knock Your Socks Off Service by Ron ZEMKE on Amazon click the button below.